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Description
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Returns
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Shipping
The ProTek RC 10x11" Magnetic Pit Mat is a handy accessory that every RC enthusiast can use. A magnetic work mat is a great addition to your work space because they help prevent parts from rolling off your bench and disappearing into the abyss of your garage floor. While a large mat is a great accessory for your home shop, they can be challenging to take with you without risking damage to the mat. Plus, due to space restrictions, your "home away from home" work bench may not be well suited to a large mat. So we collaborated with Cow RC to develop a magnetic mat that is easy to pack, easy to haul and useful for every RC discipline.
The convenient 10" tall, 11" wide size makes the ProTek Magnetic Mat easy to stash away in a variety of spaces. The pre applied decal features a 0-260mm scale that can be used to measure screw lengths, turnbuckles, links, wire lengths and more! Plus, we added bearing profiles to the decal to help identify common bearing sizes from 5x8 to 15x21. The white vinyl surface makes small parts easy to see, is stain resistant, and is easy to clean with soap and water. As an added bonus - the mat fits perfectly inside the instruction manual/setup sheet pocket on the right side of the ProTek P-8 Hauler Bag (PTK-8000). So if you are serious about wrenching and have been looking for a multi-use product to help optimize your work space, the ProTek 10x11" Magnetic Pit Mat is an affordable solution that every hobbiest can fit into their routine.
- If the mat cannot be stored flat, store it in between two flat rigid surfaces to prevent warping.
- Do not roll, fold or crease as this may cause irreversible damage.
- To prevent staining, wipe the mat down after every use, and when needed wash with soap and water. A vinyl safe cleaner can be used for stubborn stains.
- Metal filings, carbon fiber dust or mineral heavy dirt can damage the vinyl surface. Use a damp rag, and soft dabs to pick up contaminants without sweeping the material as this may scratch the vinyl. Metal shavings can be removed with masking tape, using light dabs to adhere the metal to the tape.
- Loctite and thread lock will stain the vinyl. Clean immediately with a vinyl safe cleaner to avoid staining.
- Tires, especially tires with traction additive applied may stain the surface. Clean the surface with a vinyl safe cleaner immediately to help prevent staining.
- Hobby knives and razor blades will cut the mat.
- Avoid exposure to heat, such as long term direct sunlight, a heat gun or soldering irons as extreme heat will cause the vinyl surface to bubble.
Posting Returns
When sending items back for exchange, refund, repair or warranty assessment please post to our main office at the following address:
Hobbytech Toys
18/276 Leach Highway
Myaree
WA
6154
Change Of Mind Returns:
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a return, refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
All returns are subject to a 15% restocking and admin fee.
Several types of goods are exempt from being returned - Fuel, Batteries, Books & Magazines.
Additional non-returnable items:
- Gift cards
- Discounted or Sale Items
Warranty/ Faulty Items: Refund or Exchange
If you are having trouble with any of your purchases, and suspect it could be a warranty issue, then please email or phone us to go through your item's history of use and background. We are very reasonable when it comes to faults, and will try and resolve any concerns you have as quickly and painlessly as possible.
Each product is covered by the respective manufacturers warranty policy and some products may have individual components that are covered by separate warranties and time frames. We do not offer any additional product warranties outside the manufacturer’s warranty.
Please discuss any warranty concerns with us before sending the items back to avoid any confusion and unnecessary costs. We will generally require you to send photos of the product with your purchase details for an initial assessment and we will go from there.
Postage costs will be at the returner’s expense and refunded if the product is proven to be covered by warranty.
If the product is required to be sent back to our suppliers for assessment, we will cover this cost.
We will always try to resolve any warranty concerns as quickly as possible, where any delay is incurred we will communicate this to you.
- A warranty refers to any new product which has a manufacturing defect or a major failure within a reasonable period.
- If the warranty relates to a minor failure then we may replace, repair or refund the item.
- On assessment if the product is deemed as having a major failure, the customer can decide whether they would like a replacement, repair or refund.
- A warranty does not apply to any wear and tear on a product, crash damage or a product being used outside it’s intended use.
For further information, please refer to https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund
The cost of shipping is determined as follows:
- Shipping cost will be automatically calculated on checkout.
- Orders will be shipped via Australia Post or Team Global Express.
- No deliveries will be done outside of Australia.
- If Free Shipping is selected - Hobbytech Toys will decide on the freight carrier service - This is non-negotiable.
- By placing your order on the Hobbytech website or via e-mail/telephone/website you accept all the shipping terms listed above.
Free Shipping:
Free freight applies to the following online orders:
- Orders over $150.00 Interstate and Regional WA, Or Orders Over $75.00 (Perth Metro)
- Orders that exclude items marked "Oversize"
- Orders that exclude items marked "Dangerous"
We have several checks in place to make sure you get the items that you are after and they reach you in good order. If for some reason you didn’t receive the item you ordered, it’s damaged or simply not what you expected then please let us know within 7 days of receiving so we can organize an exchange or refund, whichever you prefer! For items damaged in transit a picture of the packaging will be required.
If the mistake was made at our end, we will happily pay the return postage.
If no one is around when delivery is attempted, a delivery slip with contact information will be left for you to arrange a re-delivery (charges may apply).