All RC Vehicles sold by Hobbytech Toys come with a 30-day manufacturer’s warranty specifically covering
electronics. For all other parts, warranty coverage is assessed on a case-by-case basis.

Hobbytech Toys is committed to fair treatment when it comes to honoring warranties. However, it is important
to note that warranties do not cover damages resulting from accidents or crashes. Breakages or failures caused
by misuse, abuse, or inadequate maintenance are also not considered warrantable.

No drivetrain, suspension, or gears come with any warranty unless they are incorrectly fitted by the
manufacturer. Due to the nature of how RC Vehicles are operated, Hobbytech Toys cannot provide warranties
for damages incurred during regular operation.

By opening and using your RC vehicle, you accept our terms outlined above. If you do not accept the terms,
please return your unopened and unused product for a full refund.

While bringing the part into our store is the preferred method for quick and accurate assessment,
we understand that not all customers may be local. In such cases, we will make every effort to assess
or diagnose the item without requiring it to be sent back to our store. However, in some instances,
postage back to us may be necessary.

Please be aware that postage costs are generally not covered by our warranty policy. Nevertheless, to maintain
fairness, we will cover the shipping costs for replacement parts from our warehouse or store to your
designated address if the item is deemed faulty

Posting Returns

When sending items back for exchange, refund, repair or warranty assessment please post to our main office at the following address:

Hobbytech Toys

18/276 Leach Highway

Myaree

WA

6154

Change Of Mind Returns:

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a return, refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

All returns are subject to a 15% restocking and admin fee.

Several types of goods are exempt from being returned - Fuel, Batteries, Books & Magazines.
Additional non-returnable items:
- Gift cards
- Discounted or Sale Items

Warranty/ Faulty Items: Refund or Exchange

If you are having trouble with any of your purchases, and suspect it could be a warranty issue, then please email or phone us to go through your item's history of use and background. We are very reasonable when it comes to faults, and will try and resolve any concerns you have as quickly and painlessly as possible.

Each product is covered by the respective manufacturers warranty policy and some products may have individual components that are covered by separate warranties and time frames. We do not offer any additional product warranties outside the manufacturer’s warranty.

Please discuss any warranty concerns with us before sending the items back to avoid any confusion and unnecessary costs. We will generally require you to send photos of the product with your purchase details for an initial assessment and we will go from there.

Postage costs will be at the returner’s expense and refunded if the product is proven to be covered by warranty.

If the product is required to be sent back to our suppliers for assessment, we will cover this cost.

We will always try to resolve any warranty concerns as quickly as possible, where any delay is incurred we will communicate this to you.

• A warranty refers to any new product which has a manufacturing defect or a major failure within a reasonable period.
• If the warranty relates to a minor failure then we may replace, repair or refund the item.
• On assessment if the product is deemed as having a major failure, the customer can decide whether they would like a replacement, repair or refund.
• A warranty does not apply to any wear and tear on a product, crash damage or a product being used outside it’s intended use.

For further information, please refer to https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund